Lifetime Warranties

Our bags are handmade in Texas and backed with heart—and we stand (stitched) behind every single one.

That’s why we offer a Lifetime Guarantee on the craftsmanship of your bag. If something goes wrong that shouldn’t have, we’ll fix it. Simple as that.

 What’s Covered:
We’re talkin’ construction issues- we’re here to stitch things back together.
● Loose or busted stitching
● Tags coming apart
● Zippers acting up
● General structural issues (If it’s a flaw in how it was made, we’ve got your back.)

 What’s Not Covered:
We love your adventures, but we can’t cover your bag’s battle scars.
● Normal wear and tear (aging like fine wine)
● Accidents and outside damage (aka: your dog’s new chew toy, luggage belt horror stories, or
tangled-in-barbed-wire cowboy tales)
● Fires, floods, wild rodeos, or any "you won’t believe what happened to my bag" kind of story

Exclusions may apply on a case-by-case basis. We always aim to be fair and evaluate honestly.

Clean It, Please:
Before sending your bag in, please clean it.
(For real, please don’t send us a filthy bag. Said with love. )

Bags must arrive in reasonably clean condition for us to service them.

Shipping Details:
You're responsible for getting your bag to our hands—once it arrives, we'll take it from there with love and care.

Please ship your warranty claim to:

Makeup Junkie Bags

11133 Interstate 45 South STE 150 

Conore, TX 77302.

We're good-hearted, hard-working people making bags that are built to last. We promise to treat you right—just treat us right too.

Need help or have a repair question? Reach out first! We’ll walk you through the next steps and see what can be done customercare@makeupjunkiebags.com.