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Support hours: Monday-Friday, 9am-4pm

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Return Policy

Returns:

To be eligible for a return, your item must be unused and in the same condition as received. Makeup Junkie Bags will gladly accept returns/exchanges within -30 DAYS- of the original purchase date.

Completing your return:

A credit back to your original payment will be issued upon arrival of your returned goods. Please include a note within your return/exchange including the following (Name, E-Mail, Order Number, Item(s) Description, Reason for return) to avoid any delays to the return process.

Please ship your return to:

Makeup Junkie Bags

11133 I-45 South Ste. 150

Conroe, Tx 77302

You will be responsible for paying the shipping costs of the return or exchange of your item.

Shipping charges are non-refundable on most orders. Some exceptions do apply and are refunded at our discretion. 

FINAL SALE items are not eligible for a return or exchange.

DAMAGED OR DEFECTIVE ITEM?

If you have received a defective item, please contact our customer service team.

Shipping Disclaimer:

Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

Please be sure to ship to a secure location. We are not responsible for lost or stolen packages.

Address and Phone

11133 Interstate 45 S. Suite #150

Conroe, TX 77302

Customer Support: 936-242-1526